Important Notices to All Users of This Web Site
Overview The privacy practices of this statement apply to our services available under the domain and sub-domains of www.crins-sinrc.ca and apply generally to our parent, subsidiaries and joint venture websites. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please to not use or access our Site.
This Privacy Policy describes the information, as part of the normal operation of our services, that we collect from you and what may happen to that information. Our subsidiaries and joint venture partners operate under similar privacy practices as described in this Privacy Policy and, subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout our CRINS-SINRC User community.
By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the CRINS-SINRC Terms & Conditions. This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on January 1st, 2012 for all users.
Table of Contents
Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that will meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose. In general, you can browse CRINS-SINRC without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our Site, we may require you to provide contact and identity information, billing information, shipping information and other personal information as indicated on the forms throughout CRINS-SINRC. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature.
Under some circumstances, we may require some additional financial information, such as but not limited to credit card information. We use your financial information, including credit card information, to verify the accuracy of your name, address, and other information, as well as to bill you for your use of our services, where applicable.
We automatically track certain information about you based upon your behaviour on our Site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on our Site or not), which URL you next go to (whether this URL is on our Site or not), your computer browser information, and your IP address.
We currently use cookies on our Web site to check your language preference and to maintain session information, including identification of users and preparation of customized Web Pages. We do not save information across visits; we only use cookies to maintain session information during one unique visit.
Web Browsers set aside a small amount of space on your hard drive to keep these preferences, then every time you visit a Web site your browser checks to see if you have any predefined preferences (cookies) for that server. If you do, it sends the cookie to the server along with the request for a web page. Your browser will not give up its cookie data to any server except the one that set it.
If you establish a credit account with us to pay the fees we charge, we collect some additional information, such as: a billing address, credit card number and credit card expiration date and tracking information from cheques or money orders.
If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.
2. Our Use of Your Information. We use your personal information to facilitate the services you request. We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on CRINS-SINRC to: resolve disputes; troubleshoot problems; bill your account; inform you about online and offline events, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection, use or disclosure. At times we look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple User ID's, Authorized Signature PIN #s (electronic signature) or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
If you choose to open a credit account, or otherwise provide us your financial information, we use your address and financial information to bill you and provide associated support.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyse CRINS-SINRC usage, to improve our content and product offerings, and to customize CRINS-SINRC content, layout, and services. These uses improve CRINS-SINRC and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using CRINS-SINRC.
You agree that we may also use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, administrative notices, and communications relevant to your use of CRINS-SINRC. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. You may make changes to your notification preferences at any time.
3. Our Disclosure of Your Information.
As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes.
4. Your Use of Other Users' Information. In order to facilitate interaction among all of the CRINS-SINRC User community members, CRINS-SINRC provides you, via the Public Input Forum, with limited access to other users' contact and location information. As a subscriber you have access to this as well as to any contact information provided by a jurisdiction in a proposed Site Application.
By entering into our User Agreement, you agree that, with respect to other user's personal information that you obtain through CRINS-SINRC or through a CRINS-SINRC related communication or CRINS-SINRC facilitated transaction, CRINS-SINRC hereby grants to you a license to use such information only for: (a) CRINS-SINRC-related communications that are not unsolicited commercial messages, and (b) any other purpose that such a user expressly agrees to, after you tell them the purpose you would like to use it for. In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personal information about another user to any third party without our consent and the consent of that user. You agree that other users may use your personal information to communicate with you in accordance with this Section.
CRINS-SINRC and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a CRINS-SINRC user to your mail list (email or physical mail) without their express consent.
You are responsible for all actions taken with your User ID and password, including fees charged to your account. Therefore, we do not recommend that you disclose your CRINS-SINRC password to any third parties. If you choose to share your User ID and password or your personal information with third parties, you are responsible for all actions taken with your account and therefore you should review that third party's privacy policy before doing so. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password as detailed in Section 6.
6. Accessing, Reviewing and Changing Your Personal Information. We offer you the ability to automatically review and change the personal information you submit to us by logging into CRINS-SINRC and entering the new information yourself. Generally, we prefer not to modify your personal information based upon your request but it is possible to do so. You can change your password, email address, contact information, billing information, shipping information and user preferences by going to your Profile and selecting the Update button. You must promptly update your information if it changes or is inaccurate. The change of information will not alter the historical information captured in the CRINS-SINRC system. Only requests made after this change will be affected.
Registered Users, may opt to cancel their on-line account upon written request. We will deactivate your account, contact information, billing information, shipping information and financial information from our active databases. To make this request, please contact us at assistance@crins-sinrc.ca or call our CRINS-SINRC Call Centre at
We will retain in our files some personal information you have requested us to remove in order to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests. However, such personal information will be deactivated from public and member viewing and will only be available to select CRINS-SINRC personnel.
7. Control of Your Authorized Signer PIN (Electronic Signature). You are responsible for all actions taken with your Authorized Signer PIN, including responses to Application Notices submitted with the use of your PIN. Therefore, we do not recommend that you disclose your CRINS-SINRC Authorized Signer PIN to any third parties. If you choose to share your Authorized Signer PIN or your personal information with third parties, you are responsible for all actions taken with your account and therefore you should review that third party's privacy policy before doing so. If you lose control of your Authorized Signer PIN, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your Authorized Signer PIN has been compromised for any reason, you should immediately contact CRINS-SINRC to change your PIN.
8. Other Information Collectors. Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are Proponents, other users of CRINS-SINRC or other sites throughout the Internet, different rules may apply to their use or disclosure of the personal information you disclose to them. Since CRINS-SINRC does not control the privacy policies of third parties, you are subject to the privacy customs and policies of that third party. We encourage you to ask questions before you disclose your personal information to others.
Your information is stored and processed on computers located in Canada. CRINS-SINRC uses procedural and technical safeguards to protect your personal information against loss or theft, as well as against unauthorized access or disclosure, to protect your privacy, including firewalls and encryption. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet.
We may amend this Privacy Policy at any time by posting the amended terms on the CRINS-SINRC system. All amended terms shall automatically be effective 30 days after they are initially posted on CRINS-SINRC.
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